What is Gym Management Software?
Gym and club management systems provide fitness businesses the functionality to manage schedules, memberships, and facilities. The capabilities of gym management systems include storing member information in a database, managing financial records, scheduling classes, and reserving facilities. Gym and club management systems can be utilized by organizations in a variety of fitness-focused organizations and businesses. These include athletic clubs and park districts, as well as dance, yoga, aerobics, swimming, and fitness centers. Gym and club management systems may integrate with other types of software to perform specific tasks at a higher level. These integrations may include billing software to manage payments and membership dues, transactional email tools to increase interaction between members and managers, or social media marketing tools to increase brand awareness.
To qualify for inclusion in the Gym/Club Management System category, a product must:
Store membership data for a fitness organization
Provide scheduling and facilities management tools
Collect and record payment dues from gym or club members
Gym management software lets you track membership, schedule classes, monitor inventory for gym merchandise, and market to new members. These features, combined with general customer relationship management (CRM) software tools like integrations and a mobile app, make it a powerful tool for overseeing a fitness center. We researched dozens of the best gym management software based on price, features, and usability to arrive at the top six options.
Here are our top recommendations for the best software for gyms and their use cases:
TeamUp: Best overall gym management software and a great option for gyms or studios that service many families or groups
ZenPlanner: Top fitness management software for users looking to enhance their member experience with progress tracking tools
PushPress: Best software for a gym membership with a wide range of free features
MindBody: Best gym management program for fitness centers’ customer service teams
Glofox: Excellent gym system software for those wanting sales and lead management capabilities
WellnessLiving: Solid health club system for studios looking to reward their clients for loyalty, purchases, and training progress
The best gym management tools offer essential features to centralize customer information management.
TeamUp lets gyms and fitness centers organize customer information and waivers, collect payments, and create events or classes members can sign up for online. There’s an option to design a branded mobile app that makes it convenient for members to book their appointments, make purchases, and keep their information and forms up to date.
TeamUp creates an excellent membership experience for families and groups. Businesses can collect information relating to family relationships, track their schedules, manage group payments, and offer discounts for siblings or other group sign-ups.
There’s also an emphasis on security through its Access Security Control feature. When activated in members’ mobile apps, it can be synced into the main software to manage access points and track those inside the facility. This means that only individuals registered and enrolled in the software can access the facilities of the gym.
One downside of TeamUp crucial for gyms is that email campaigns require outside integration with an email tool like Mailchimp. PushPress and WellnessLiving are ideal options for teams looking for those capabilities within the main system.
PushPress is a free fitness software and a robust gym CRM system that lets you communicate, organize member information and documents, and manage point-of-sale (POS) transactions and inventory. This product also allows users to create personal training sessions or events for members to sign up for and check in. There are even options to process payroll from the CRM for your staff and trainers.
Another standout feature is the workout tracking capability. Training staff can set a workout regimen for a member through the member app and track it in real time. In addition to some of the built-in features, PushPress lets you integrate with popular tools like Slack, Facebook, Google Calendar, Mailchimp, and Zapier.
Due to the comprehensiveness of the platform, PushPress is a relatively expensive product with no ideal subscription option between the free and Pro plan. WellnessLiving and TeamUp are better alternatives with lower-priced, more scalable paid plans.
MindBody offers robust gym management capabilities that allow fitness businesses to monitor operations, marketing, class scheduling, and customer experiences. Users can handle payment processing through the system, track referrals, and organize staff information to monitor hours and rates for payroll.
However, despite these excellent gym management features, MindBody stands out for its customer service features when it comes to communication and engagement. Teams can assist members with a two-way SMS conversation and use 24/7 AI to automate assistance through preconfigured class booking links and responses to common questions. There’s also a user-friendly system for collecting member data, reviews, and feedback.
MindBody’s mobile app is unfortunately not available in its entry-level plan—and requires an additional cost for mid-tier pricing plans or a subscription to the Ultimate Plus plan. For a lower-priced option to let your members access payments, track workouts, and book classes on a mobile app, we recommend TeamUp.
MindBody Key Features
Referral management: Modular system for rewarding customers for referrals and tracking referred business
Customer engagement: Unlimited two-way conversational SMS with members including artificial intelligence (AI) conversations when you’re unavailable, including prompts to request customers to send feedback and post reviews
Class and appointment scheduling: Online booking for events, classes, and workshops with check-in tracking, waitlist management, and pick-a-spot options for members
Operations management: Inventory tracking, payroll reporting, and staff management for creating profiles, tracking hours, and calculating pay
Glofox gives its users a range of modules for managing sales, marketing, and the client experience. Teams can run ads on Facebook or Instagram, as well as deploy automated SMS and email campaigns. They also make it easy for studio or gym members to schedule classes, check in, and receive updates through the custom-branded mobile app. Glofox even lets businesses manage and accept payments as well as generate transaction reports.
While it acts as a comprehensive gym management solution, the lead and sales management features make Glofox stand out the most. You can store basic contact and potential member information in the database as well as collect lead information through web forms, filter out lead lists, and create customer segments for tailored marketing campaigns. There’s even tremendous functionality for tracking activity and history with a particular prospect.
Relative to other options on this list, Glofox has limited integration options. PushPress is a better alternative that lets users integrate with plenty of popular third-party applications, including Slack, Facebook, Google Calendar, Mailchimp, and Zapier.
WellnessLiving is a full business management platform for client information management, processing transactions, and deploying marketing campaigns via direct mail, email, or SMS. There’s also the ability to generate activity reports, interactive graphs, and inventory statuses. It has an AI tool that analyzes your gym’s data to better understand your business by evaluating membership patterns, churn potential and rates, and pricing effectiveness.
This all-in-one CRM system is ideal for fitness studios, especially ones that use rewards programs to incentivize progress relating to exercise goals and winning training competitions. This is useful for giving out points for frequent purchases from your studio, which are redeemable through the customizable client app.
Unfortunately, WellnessLiving does not offer a free-forever plan. If a free plan is essential to your business, we recommend PushPress, which has a free plan for up to two staff members.
WellnessLiving Key Features
Staff management: Staff member tracking, payroll reporting, and administrative task management capabilities
Client management: Basic client and lead management features with custom data fields, digital contracts and waivers, loyalty and rewards programs, and progress tracking for training goals
Comprehensive marketing features: Email and SMS campaign deployment including drip campaigns as well as a direct mail designer, Google My Business class registration, and integrations with ClassPass
Branded client experience with online booking system: Client application management to let customers check in, sign up for events, and book appointments with options to send gift cards through the app
How We Evaluated the Best Gym Management Software
To determine the best fitness club management software, we considered industry-specific software that offers niche features, such as tools for managing and tracking memberships.
Additionally, we evaluated general features in a CRM, like integration options and reporting tools. We also evaluated typical product attributes such as price, ease of use, and customer support.
We picked TeamUp as the best overall gym fitness management system because of its simple pricing and wide range of membership management tools. These include appointment scheduling, bookings, membership renewal management, and payment processing. We also like its family subscription feature, which allows users to enroll their whole family in the system, and track each member’s individual progress.
Gym Management Software is a system used by fitness businesses to manage schedules, memberships, and facilities. It includes features like storing member information, managing financial records, scheduling classes, and reserving facilities.
This software can be used by various fitness-focused organizations such as athletic clubs, dance, yoga, aerobics, swimming, and fitness centers. It may also integrate with other types of software like billing software, transactional email tools, or social media marketing tools.
To qualify for inclusion in the Gym/Club Management System category, a product must store membership data, provide scheduling and facilities management tools, and collect payment dues from gym or club members.
The best gym management software offers essential features like centralizing customer information management, workout tracking, and mobile app integration. We evaluated dozens of options based on price, features, and usability and arrived at our top six recommendations: TeamUp, ZenPlanner, PushPress, MindBody, Glofox, and WellnessLiving. Each product has unique features like family subscriptions, workout tracking, referral management, and lead and sales management
We evaluated each product based on industry-specific software features, general CRM features, price, ease of use, and customer support. We picked TeamUp as the best overall gym management software due to its simple pricing and wide range of membership management tools.